Q: I can't click the 'Checkout' button from the cart.

A: In order to check out you will need to input (1) your event date and (2) agree to the terms and conditions. At that point the Checkout button will become clickable.


Q: The event date will has blocked out my event date.

A: We need 3 weeks of lead time to prepare your order. All orders must be at least 3 weeks out from the event date.


Q: During checkout, it says "This order can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again."

A: Make sure the items in your cart total $250. We have a $250 order minimum, so checkout will not proceed for orders below that amount.